A look at the Fortnight phenomenon. Having a look at what it is, how we got here and what you can take back into your company.
Even the best of us run into days where the whole world seems to be working against us. In the “Good Old Days”, if a dude had a terrible service experience with a company, it was just tough tekkie for him. The worst he could do would be to go home and complain to his […]
We here at Nicework are strong supporters of social media in an office environment – and not just because we like to creep on your holiday snaps in our lunch hour. We blog (clearly) in long and short form, we Facebook, we tweet. If it were the year 2002, we would be friending you on […]
It doesn’t matter the shade of lipstick on the pig – nobody wants to kiss it. The same goes for companies with a stellar social facade backed by the same bureaucratic nightmare that is the customer service department of many a massive corporation. Some brands (Taco Bell and Skittles spring to mind) seem to have the […]